Over the holidays, I left the law behind for a bit and spent some quality time with my wife on Main Street in Grapevine. As we strolled along the bustling streets of the Christmas Capitol of Texas, I noticed waitresses rushing about, Northgate workers getting it done, and other practical aspects of my practice area (employment law) that I had not reflected on in some time. For whatever reason, the occasion gave me ideas for these New Year’s resolutions for the employer.
Hire with Patience
Hopefully, economic growth in Grapevine and the Metroplex will stay strong in 2012. As employers hire, they should take the necessary amount of time to pinpoint the best-fitting employee for the company. We live in an age of technology that substitutes instant messaging for careful thought. Yet a favorable and beneficial hiring decision takes patience and commitment.
Every candidate should complete an application, and the company should contact the candidate’s references. An employer can learn much from an application and a simple phone call.
Some people may take jobs beneath their capabilities and below their earning potential while searching for better options. An employer that attempts to get a steal with a seriously overqualified candidate will probably lose on the deal.
Meaningful Performance Reviews
Resolve to conduct meaningful and fair performance reviews. For effectiveness, employers should tailor the forms towards the position being reviewed. Evaluation forms should be drafted with input from the managers that will conduct the reviews. Multiple supervisors reviewing the same employee should reach consensus before putting their thoughts into writing. Supervisors reviewing a group of employees in the same position should be consistent with their evaluations. Consistent standards give the process credibility.
Take Corrective Action Now, Not Later
I help many employers through difficult workplace situations. Often, the company wishes to discuss a ‘problem’ employee before making a decision. I often hear, ‘We should have fired him last year when we had the chance.’ In other words, last year the employee did something that would have been grounds for termination, yet he remained on the job. Additional chances rarely work when the underlying misconduct reflects dishonesty or substantially poor judgment. Few employers can teach ethics and integrity. Consider a performance improvement plan, but do not be afraid to terminate an employee who is a detriment to the company.
Read the Employee Handbook
The company’s employee handbook likely applies to you, so you might as well know what it says. By reading the company’s rules of employment, you might learn that the company’s rules don’t match the company’s practices. Also, in any employment-related lawsuit, the company will benefit by the employer knowing what the handbook says; trust me on this one.
This New Year, as other resolutions fall to the wayside, dedicate yourself to these four first-rate employment practices. Your company will thank you for New Years to come. I thank my fellow shareholder, Mark Levine, for his input to this article, and I thank GTO for publishing, among other things.